Terms & Conditions

S H E honors all purchases made by our customers. If for any reason you cannot attend your appointment a voucher will be given to our customers. This applies to all styling and maintenance appointments.

For Hair Extension Packages if for any reason you cannot attend your appointment S H E will send your hair out for FREE. As part of S H E packages all hair extension packages purchased come with free application so you will be given a promo code to enter which you can hold onto until you are ready to make the appointment, if you cannot make your original appointment.


Hair Extension Release Acknowledgement 

By using S H E services I agree and comply with all the services that will go ahead.

I acknowledge that the hair extension service is final after the application.

Any changes to style after the application will be charged accordingly and additionally.         

I acknowledge that hair extensions are very sensitive and different from intact human hair. I have been given a maintenance sheet and/or verbal instructions and been informed of the daily maintenance procedure. I have been advised to use products that are free from sulphate, paraben, keratin and sulphates. 

I will follow all the daily maintenance procedures to ensure that my extensions are kept in the best condition possible.

I acknowledge that I have inspected and approved the hair extensions that are to be installed in my hair.

In the event that I decide that I no longer want the hair extensions, I am fully responsible for the total payment of the services rendered.

I understand the explanations of the entire procedure, and I am aware that with proper care on my part, they should remain in my hair for at least 6-8 weeks before maintenance is required.

I understand that S H E is not responsible for any damage that is caused to my own natural hair if maintenance is not carried out every 6-8 weeks. My technician will not be held at fault for irregular maintenance.

I have read this release form in its entirety, and I accept all terms attached by going forward with S H E services.